Client Termination Policy

At Relax for the Body and Soul Massage Clinic, we are dedicated to maintaining a secure, respectful, and professional environment for both our clients and staff. While we highly value each client relationship, there are situations that may necessitate the termination of a client. Termination may occur under the following circumstances:

1.    Inappropriate Behavior: Clients engaging in disruptive, disrespectful, or inappropriate behavior that breaches our code of conduct, thereby creating an unsafe or uncomfortable environment for our staff or other clients, may be subject to termination. This includes sexual harassment even in its smallest form. This encompasses any deliberate efforts or actions aimed at initiating or creating sexually inappropriate situations.

2.    Non-Payment: Clients consistently failing to remit payment for services, resulting in outstanding balances, may face termination until outstanding payments are settled.

3.    Failure to Disclose Relevant Medical Information: Clients failing to provide accurate and complete medical information, especially when it poses safety concerns, may be terminated for their own well-being.

4.    Frequent No-Shows or Cancellations: Clients repeatedly missing appointments or cancelling with insufficient notice, thereby affecting our scheduling and causing disruptions to our therapists' schedules, may face termination.

5.    Failure to Comply with Policies: Clients consistently disregarding our policies and procedures, including but not limited to appointment scheduling, safety protocols, and the code of conduct, may be subject to termination.

We appreciate your understanding and cooperation in upholding the standards of our clinic.

Enquiry Form

When submitting this enquiry form you are agreeing to Relax for The Body and Soul Ltd storing your personal data for company use only. We will not pass your details on to any third party without permission.

Subscribe to our mailing list

* indicates required
Email Format

Relax for the Body and Soul will use the information you provide on this form to be in touch with you and to provide updates and marketing. If you wish to continue receiving email from us please tick the box below:

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at We will treat your information with respect. For more information about our privacy practices please visit our website. By clicking below, you agree that we may process your information in accordance with these terms.

We use MailChimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to MailChimp for processing. Learn more about MailChimp's privacy practices here.

Full Body Massage Glasgow
Massage Glasgow